Weinbot Launch! AI-Powered HMI Assistant for Smarter Service

Artificial Intelligence is transforming industries worldwide — from manufacturing and energy to retail and services — driving digital transformation at an unprecedented pace. As a global leader in HMI solutions, Weintek is actively integrating AI into its enterprise services. Now, introducing our latest innovation — Weinbot, the Smart AI Assistant!

Designed exclusively for Weintek HMI users, Weinbot supports development, maintenance, and sales teams with instant, expert assistance.

• For New Developers: Quickly find object settings, Macro/JS examples, and project workflows — speeding up development and lowering the learning curve.
• For Operation and Maintenance Teams: Pinpoint error codes and get real-time troubleshooting suggestions to boost operational efficiency and system stability.
• For Distributors and Partners: Access model alternatives and product comparison data to strengthen customer support and sales capabilities.

AI Assistant Built for Weintek HMI and Industrial Applications

Powered by cutting-edge Generative AI and over 30 years of Weintek expertise, Weinbot delivers accurate, context-aware answers to development, operation, and maintenance questions — providing rapid, reliable technical support.

Unlike general-purpose large language models (LLMs), Weinbot is a domain-specific small language model (Domain LLM), offering key advantages:

• Data Privacy Protection: Keeps proprietary knowledge secure.
• Industry Expertise: Fine-tuned on automation and manufacturing terminology for highly precise responses.
• Fast and Controllable: Customizable tone and filtering rules ensure quick, consistent replies.
• Regulatory Compliance: Built to meet regional data sovereignty and compliance standards.

Knowledge Base and Model Training

Weinbot’s database draws from Weintek’s extensive resources, including product datasheets, software/hardware manuals, PLC guides, FAQs, newsletters, technical updates, forums, and tutorial videos.

Through SQL, APIs, web crawlers, and document import technologies, Weintek has built the Weintek Knowledge Base, refined via an Agentic RAG framework for data cleaning and optimization.

Our team uses prompt engineering and validates model accuracy with ROUGE evaluation to ensure responses are consistent, accurate, and reliable.

Start Your Smart Conversation with Weinbot

Visit the Weintek website and click the AI assistant icon at the bottom-right corner to start chatting with Weinbot.

Weinbot supports a wide range of queries — from first-time users to seasoned developers, everyone can use it with ease.

• Direct Questions:
  “Tell me about Weintek’s company history.”
• Topic-Based Inquiries:
  “EasyBuilder Pro overview.”
• Yes/No Questions:
  “Does the cMT X Series support SQL?”
• Open-Ended Questions:
  “How to activate EasyAccess 2.0?”
• Exploratory Queries:
  “What Weintek HMI series are available?” → “Which models support Ethernet?”

Weinbot remembers multi-turn conversations, understands contextual intent, and continues to optimize— all while supporting multiple languages for global users.

A Secure and Compliant AI Assistant

Weinbot follows strict content moderation and use policies, automatically filtering political, violent, or inappropriate topics. It focuses solely on Weintek’s area of expertise, ensuring every interaction remains secure, relevant, and professional.

Weinbot is more than just an AI chat assistant — it marks a key milestone in Weintek’s transformation toward intelligent services.

By integrating knowledge and delivering intelligent responses, Weinbot is set to  become a smarter and more efficient bridge between Weintek and users around the world. Looking ahead, it will continue to evolve, making every conversation more intuitive and user-focused.

In this AI-driven era, Weintek will continue to advance through  innovation and deepen intelligent applications to build a comprehensive service ecosystem that unites intelligence, human touch, and professional excellence.